Spoiled Bunny – Contact Us

We’re listening… selectively. 🐰

1. Customer Support

For any queries, order issues, returns, exchanges, or general support, reach out to us through:

Email: workspoiledbunny@gmail.com
WhatsApp: 6367970069
Instagram: @Spoiledbunny.in

We aim to respond within 3 hours during support hours.

Please note: We do not provide customer support over phone calls. So if we don’t pick up, don’t panic, don’t call 17 more times. Just drop us a WhatsApp message, Instagram DM, or email. 🐰

2. Order Support

Need help with your order?

Please share your Order ID along with your query. It helps us find your order faster and saves everyone a little detective work.

For return or exchange requests, please include the required photos/videos and relevant details wherever applicable.

3. Returns & Exchanges

For information regarding eligibility, timelines, wash variations, and applicable ₹149–₹199 return/exchange charges, please refer to our Return, Exchange & Refund Policy.

All requests are subject to the terms and approval conditions mentioned there.

4. Business & Collaborations

For partnerships, collaborations, influencer opportunities, or business inquiries:

Email: workspoiledbunny@gmail.com

5. Social Media

Slide into our DMs. We might even reply 😏

Instagram: @Spoiledbunny.in

For order-related issues, please include your Order ID so we can assist you faster.

6. Working Hours

Our support team is available:

Monday to Saturday
12:00 PM – 6:00 PM (IST)

Messages received outside working hours will be answered during the next available support window.

7. A Few Things Before You Message Us

• Please avoid sending multiple messages, emails, or DMs for the same issue. It can actually slow down our response time.
• We do not provide call support.
• WhatsApp, Instagram DM, and email are our official support channels.
• Please keep your communication respectful. Abusive, threatening, or inappropriate behaviour towards our team may result in your request being declined and/or your account being blocked from future support or orders.
• We reserve the right to refuse service to customers who repeatedly violate our policies or mistreat our team.

You can be angry at the situation. Please don’t be abusive to the person trying to fix it.

Spoiled Bunny

Attitude on point. Replies on time. Mostly. 🐰