Refund policy

Spoiled Bunny – Return, Exchange & Refund Policy

Clean rules. No confusion. 🐰

---

1. Exchange Policy

• We offer easy exchanges within 7 days of delivery.

• Items must be:

  • Unworn, unwashed, and unused

  • In original condition with tags intact

• Exchanges depend on stock availability.

• If your preferred size/product is unavailable, you’ll receive store credit.

---

2. Return Policy

• Returns are accepted only if:

  • You received a damaged product

  • You received the wrong item

• Request must be raised within 48 hours of delivery with clear proof (images/video).

• Once approved, you can choose:

  • Replacement

  • Store credit

---

3. Refund Policy

• We do not offer cash refunds.

• All approved returns and exchanges are issued strictly as store credit.

• Store credit:

  • Is non-transferable

  • Cannot be converted to cash

  • Can be used on any future purchase

---

4. Non-Returnable Items

• Sale or discounted items

• Products damaged due to misuse

---

5. Reverse Pickup

• Reverse pickup will be arranged where available.

• If not, you may self-ship the product, and we’ll reimburse shipping (on approval).

---

6. Important Notes

• Minor color variations due to lighting/screen are not defects.

• We reserve the right to decline requests that don’t meet policy conditions.

---

For support, reach out at workspoiledbunny@gmail.com or 9274547114 or DM us on INSTAGRAM. Don't worry we don't take days to reply.

Spoiled Bunny — you don’t return attitude, just sizes.